Returns and Exchanges
We have designed our products to be the perfect addition to your premium sporting collection. However, if for whatever reason you decide to change your mind, we have a 30-day return policy from the day of receiving your item.
Full priced items purchased can be returned within 30 days of receipt for an exchange, gift card or refund (excluding postage) provided they meet the following conditions:
• The item has not been worn or damaged (including any dust bags);
• The item is in its original condition with tags attached; and
• The item is not a gift card.
Items purchased on sale or with a promotion are not considered full price and are eligible for change of mind within 30 days of receipt for an exchange or gift card provided they meet the following conditions:
• The item has not been worn or damaged (including any dust bags);
• The item is in its original condition with tags attached; and
• The item is not a gift card.
Unfortunately if the above conditions are not met, it will not qualify for a return or exchange and the order will be sent back at the buyer's expense.
If the above conditions are met, to initiate a return or exchange, drop us an email at hello@esuofficial.com so we can assist you with the process.